Fulfillment Policy
What you get, when you get it, what it costs, and how to cancel or request a refund.
What you are buying
Timeline Compass is a subscription to web-based software. There is no physical product and nothing is shipped. A subscription gives one user access to the full workspace: AI content composer, brain dumps, content coach, article writer, algorithm analyzer, account researcher, account health check, post history, and Reply Guy.
When access starts
Immediately. Access is provisioned as soon as you create an account, and paid features unlock as soon as Stripe confirms your subscription — typically within seconds. If access has not unlocked within a few minutes of a successful payment, contact jvomarketingautomation@gmail.com and we will fix it.
Trial
New accounts get 7 days of free access. We do not charge during the trial. The trial simply ends after 7 days; it does not roll into a paid plan unless you choose to subscribe.
Pricing and billing cycle
- Monthly — $49 per month, billed every month.
- Annual — $499 per year, billed every 12 months.
All prices are in US dollars and exclude any applicable taxes. Payment is processed by Stripe; we never receive your card number. Subscriptions renew automatically until you cancel, and each renewal is charged to your payment method on the renewal date.
Cancellation
Cancel any time from Settings → Manage Subscription, which opens the Stripe billing portal. Cancellation takes effect at the end of the current billing period: you keep access through the period you already paid for, and you are not charged again. No cancellation fee.
Refunds
All payments are non-refundable. This includes unused time, forgotten cancellations, and lack of usage — no exceptions. You can cancel at any time to stop future renewals; see Cancellation above. We encourage you to use the free trial to confirm Timeline Compass is right for you before subscribing.
The one exception is a billing error on our part — a duplicate charge, a charge after you cancelled, or a charge for the wrong amount. Those are always corrected and refunded in full; contact jvomarketingautomation@gmail.com and we will fix it.
Approved corrections are issued to the original payment method through Stripe and typically appear within 5–10 business days, depending on your bank.
Things outside our control
Some features depend on the X API and on third-party AI providers. If X changes its API terms, pricing, or access, affected features may change or become unavailable. We will tell you when this happens. You can cancel at any time if a change affects the service in a way that no longer works for you.
Your data
You can export all of your data at any time from settings, including after cancelling. See the Privacy Policy for retention and deletion details.
Support and contact
Email jvomarketingautomation@gmail.com. We aim to respond within two business days.
Questions about this policy: jvomarketingautomation@gmail.com